Guide

Why are my quotes so different?

Published 27 September 2026

You described what you wanted in a paragraph, sent it to three shops with a couple of photos, and got back three numbers that are nowhere near each other. One is 8,000. One is 19,000. Your first instinct is that somebody is trying it on.

Usually nobody is. The quotes are far apart because they are quotes for three different jobs — and they are three different jobs because the thing that would have made them one job, a written-down scope, does not exist. The paragraph you sent was not a specification. It could not be: writing one is a professional skill, and you are doing this once.

Here is what is actually moving the numbers. Eight mechanisms, in roughly the order they cost people money.

01

They were given different briefs

This is the big one, and it is rarely anybody's fault. The first shop came out, walked the space for forty minutes and left with measurements. The second got a paragraph and two photos in an email. The third got the paragraph, the photos and a phone call in which you mentioned — but did not write down — that the old units have to go to the tip. They are not pricing the same job, because nobody ever wrote the job down.

02

The material grade is not the same

“Oak” is not a price. Neither is “stone worktop”, “painted finish” or “good hinges”. Within any one of those there is a range wide enough to swallow the whole gap between your cheapest and dearest quote. A laminate carcase with an oak door front and a solid-oak face-frame unit are both honestly described as an oak kitchen, and they are thousands apart. Unless a grade is named, each shop picks the one their own business normally sells.

03

Somebody excluded making good

“Making good” means repairing the mess the work itself creates — filling chased walls, patching the floor where a unit used to stand, re-plastering, touching in paint — so the room looks as though nothing happened. It is real work and it takes real days. One quote includes it silently, one excludes it silently, and you discover the difference at the end, when it becomes an extra.

04

The supply split is assumed, not agreed

Who buys the appliances? Who orders and pays for the stone, and who is responsible when it arrives chipped? Who supplies the handles? Every shop has a house assumption, and the cheap quote very often assumes you are buying more of it than you thought. A quote that excludes £4,000 of client-supplied material is not cheaper, it is smaller.

05

Preliminaries are added differently

Prelims are the cost of running the job rather than building anything: site set-up, skips, scaffolding hire, insurance, supervision, protecting your floors and your stairs. Two quotes can price the actual object identically and still land far apart once each shop adds its own prelims — or leaves them out and bills them later.

06

One of them is padding for what they cannot see

A maker who does not know what is behind the plaster, how a van gets to the door, or whether your opening is square has two honest options: price the risk, or ask. Asking costs them an unpaid visit, so many of them price it — quietly, inside the number, where you cannot see it or argue with it. The quote that looks greedy is sometimes just the one that was told the least.

07

A provisional sum is doing the heavy lifting

A provisional sum is a placeholder for work that cannot be specified yet — what is found once the old floor comes up, for instance. It is not a fixed price, and the final bill moves up or down when the real scope appears. A quote carrying a large provisional sum and a quote carrying none are not comparable numbers at all, and only one of them tells you so on its face.

08

They are different sizes of business

A one-person workshop, a six-bench joinery with a showroom, and a fit-out contractor with a project manager have genuinely different costs to cover, and all three may be honest and competent. This is the one reason for divergence that a better brief does not remove — but it is also the only one you can judge cleanly, once every other reason has been taken off the table.

A word about the number you were hoping for

People often want to know how far apart quotes normally are — a percentage, so they can tell whether theirs is unusual. We looked for a published figure from the consumer bodies and trade federations that advise getting three quotes, and could not find one. They all recommend three; none of them publishes a spread. So we are not going to put a number here that we cannot stand behind.

What we can say is that the size of your spread is mostly a measure of how much was left unsaid, not of how honest your shops are. A vague brief and a wide spread are the same fact seen from two ends.

How to get three quotes you can actually compare

Go back out with one document instead of a paragraph. It does not have to be beautiful, and it does not have to be written in trade language. It has to be specific, numbered, and identical for everyone who receives it.

  1. 01Write down every dimension you know, and say plainly which ones you have not measured.
  2. 02Name a grade for every material, or name two and ask for both to be priced. “I don’t know” is a legitimate answer as long as it is written down as a choice rather than left blank.
  3. 03Decide and state who supplies what — every item, including the small ones.
  4. 04Write an exclusions list. Say out loud what is not in the job: flooring, decoration, appliances, electrical first-fix, removing the old one.
  5. 05Say what access is like: the width of the door the thing has to come through, whether there is parking, which floor it is on, whether there is a lift.
  6. 06Number every line. This is the part that makes comparison mechanical rather than a judgement call — when all three quotes answer line 7, you can read line 7 across three columns.
  7. 07Give all three the identical document, at the same time, and ask them to price against your line numbers.

The exclusions list is the part that feels rude to write and is the part that saves the most money. Every argument halfway through a build is about something nobody wrote down, and the person who pays for an unwritten assumption is always the person paying for the job.

When it is worth paying someone to write it

You can do everything above yourself with an afternoon and a tape measure, and if your job is small, you should. An architect or a specification writer will do it properly and charge accordingly — thousands, or a percentage of a design fee — which is the right answer for a whole-house project and overkill for a staircase.

Public Keel sits in the gap between those two. It interviews you about the specific things that move the price for your kind of object, pushes back when an answer cannot be priced, and publishes the result as one page at its own link that all three of your shops read and quote against — line by line, exclusions named, every revision stamped and sent to everyone holding it. It is $49 for a published brief, and makers pay nothing to read one or to quote.

Public Keel is built and run end to end by AI agents on NanoCorp, which is how a document like this can cost what it costs.